As a service to graduates, a professional photographer will photograph each student prior to crossing the stage and when he or she receives the diploma cover during the commencement ceremony. Proofs of the photographs will be automatically sent to the graduate's Illinois State University e-mail address within one week of the ceremony. At that time graduates can choose whether or not to order the photographs.
Graduates of Illinois State University can find their graduation photos online by visiting the GradImages website. The following two pieces of information are required:
GradImages® is the official photographer for commencement. Your proofs will be available after the ceremony. Pictures may be ordered online, by phone, or by mail. If you have any questions please contact Customer Service at 800-261-2576 or via email at firstname.lastname@example.org.
Yes! The deadline date is just to ensure you the fastest shipping time. After this date, it may take some additional time for you to receive your order. GradImages holds the photos for two years from the date of the event. After two years have passed, the photos will be removed from the system permanently. Please contact GradImages with questions or concerns.
If you have any questions please contact GradImages Customer Service at 800-261-2576 or via email at email@example.com.
Yes, GradImages does allow for more than one pose to be selected per package.
Yes, photographs are high-resolution images produced through traditional photographic processes.
No, GradImages cannot change the composition of the photo.
Contact customer service by phone, fax, or e-mail. Customer Service will give you instructions for returning the photos using the original mailer. Please include a note in the envelope as to why you are returning them. When GradImages receives the returned photos they will issue you a refund check or credit your credit card account for the product amount plus tax.
Please inform customer service by e-mail which photos arrived damaged and GradImages will be glad to replace them. Although damage to packages during shipping occurs infrequently, GradImages will provide extra reinforcement when shipping your reprints to ensure you will not be further inconvenienced.